Messages delayed on one cluster

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Feb 22, 2021 - 09:32 PST

Monitoring

Delay should be over and all late messages have been received. We are still monitoring.

Posted Feb 22, 2021 - 08:52 PST

Investigating

Messages are delayed on one of our clusters. We're currently investigating the issue.

Posted Feb 22, 2021 - 08:11 PST

This incident affected: Helpdesk Clusters (us-east4-65cd).