All affected services have been recovered and are now fully operational. We continue to closely monitor the situation to ensure stability.
Posted Sep 02, 2025 - 16:15 UTC
Update
We’ve mitigated the issue and are continuing work to fully recover services.
Posted Sep 02, 2025 - 14:50 UTC
Identified
Chat and AI Agent features are currently unavailable. We’ve identified the root cause and our team is actively working on a fix as quickly as possible.
Posted Sep 02, 2025 - 14:33 UTC
This incident affected: Automate (AI Agent) and Helpdesk Integrations (Live Chat).