Scheduled Infrastructure Maintenance - North America

Scheduled Maintenance Report for Gorgias

Completed

The scheduled maintenance has been completed.
Posted Apr 09, 2026 - 08:04 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 09, 2026 - 07:32 UTC

Scheduled

On Thursday, April 9th starting at 07:00 UTC time, for up to 60 minutes, some customers in our North America region may experience interruptions or limited availability while we perform maintenance on our infrastructure. This proactive measure is designed to continue improving the reliability, redundancy, and performance across our service infrastructure.

If you receive an upcoming maintenance banner in the Helpdesk your account is impacted for this wave.
Posted Mar 31, 2026 - 16:50 UTC
This scheduled maintenance affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-c94b).