Major outage in one of our clusters
Incident Report for Gorgias
Resolved
This incident has been resolved.
Posted May 24, 2021 - 17:22 PDT
Monitoring
The cluster should be back up, but we're still monitoring it.
Posted May 24, 2021 - 17:12 PDT
Investigating
We're investigating the issue.
Posted May 24, 2021 - 16:41 PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-2607).