Delay in rule processing

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Jan 24, 2023 - 15:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 24, 2023 - 14:02 UTC

Update

We are continuing to investigate this issue.
Posted Jan 24, 2023 - 13:30 UTC

Investigating

We are currently investigating this issue.
Posted Jan 24, 2023 - 13:25 UTC
This incident affected: Helpdesk Clusters (europe-west1-c511).