Delay in rule processing

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Jan 24, 2023 - 07:04 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 24, 2023 - 06:02 PST

Update

We are continuing to investigate this issue.
Posted Jan 24, 2023 - 05:30 PST

Investigating

We are currently investigating this issue.
Posted Jan 24, 2023 - 05:25 PST
This incident affected: Helpdesk Clusters (europe-west1-c511).