Customer search results might be delayed

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Feb 24, 2025 - 11:05 PST

A fix has been implemented and we are monitoring the results.

Posted Feb 24, 2025 - 10:50 PST

We are currently investigating the issue with our customer search engine. Customer search results might be outdated.

Posted Feb 24, 2025 - 08:52 PST

This incident affected: Helpdesk Clusters (us-east1-635c).