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Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Oct 16, 2023 - 18:14 UTC

Identified

The issue has been identified and a fix is being implemented. Only a subset of customers are impacted by this issue.
Posted Oct 16, 2023 - 14:37 UTC

Investigating

We are currently investigating this issue.
Posted Oct 16, 2023 - 13:45 UTC
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-2607).