Increased latency and error rate
Incident Report for Gorgias
This incident has been resolved.
Posted Dec 23, 2021 - 11:15 PST
A fix has been implemented and we are monitoring the results.
Posted Dec 23, 2021 - 10:16 PST
We are currently investigating this issue.
Posted Dec 23, 2021 - 07:33 PST
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-635c).