Delays in sending and receiving WhatsApp messages

Incident Report for Gorgias

Resolved

Meta marked the issue as resolved on their statuspage: https://metastatus.com/whatsapp-business-api?fbclid=IwAR19fQA3PdYSTuJfY7LAWwbYCjoPj-CjIa33QAOWS7XRTgIQcxBjWpqYy9A
Posted Jun 30, 2023 - 02:25 PDT

Identified

WhatsApp Cloud API is facing network connectivity issues. Expect delays in sending and receiving messages.
Posted Jun 29, 2023 - 04:03 PDT
This incident affected: Helpdesk Integrations (WhatsApp).
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