Infrastructure reboot on the Australian cluster

Scheduled Maintenance Report for Gorgias

Completed

The scheduled maintenance has been completed.

Posted Dec 28, 2022 - 07:30 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 28, 2022 - 07:01 PST

Scheduled

We will be undergoing a scheduled upgrade to our database systems on the Australian cluster, resulting in the Gorgias helpdesk being unavailable for up to 30 minutes on 2022-12-29 between 02:00am and 03:00am AEST.

Posted Dec 22, 2022 - 12:56 PST

This scheduled maintenance affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (aus-southeast1-fcb9).