Facebook comment updates are disabled

Incident Report for Gorgias

Resolved

Facebook posts and comments now work just like before. Sorry again about this and thank you for understanding.
Posted May 04, 2018 - 17:56 UTC

Identified

Due to a recent Facebook developers policy change, we are not receiving webhook updates from Facebook concerning page feed activity (Posts & Comments). We've notified Facebook about this and we're awaiting their answer. Thank you for your understanding.
Posted Apr 02, 2018 - 05:02 UTC