Issue with creating new domains on Sendgrid

Incident Report for Gorgias

Resolved

We've stopped observing errors when creating new domain verifications.

Posted Sep 02, 2024 - 11:19 UTC

We have identified the issue with Sendgrid and deployed a fix, the system should be operational. We will continue to monitor the situation

Posted Sep 02, 2024 - 09:16 UTC

We are currently investigating the issue with creation of new Sendgrid domains. We will have an update in 2 hours

Posted Sep 02, 2024 - 08:27 UTC