Issue with creating new domains on Sendgrid

Incident Report for Gorgias

Resolved

We've stopped observing errors when creating new domain verifications.

Posted Sep 02, 2024 - 04:19 PDT

Monitoring

We have identified the issue with Sendgrid and deployed a fix, the system should be operational. We will continue to monitor the situation

Posted Sep 02, 2024 - 02:16 PDT

Investigating

We are currently investigating the issue with creation of new Sendgrid domains. We will have an update in 2 hours

Posted Sep 02, 2024 - 01:27 PDT