The issue with our email provider has been resolved. Emails are now all being sent successfully. We are going to re-send emails which failed in the meantime.
Posted Jul 13, 2018 - 13:24 UTC
Identified
Due to an ongoing issue with our email service provider, some emails are not being sent. This issue only impacts Email integrations, and not Gmail integrations. We will keep you updated as soon as the issue is resolved.
Posted Jul 13, 2018 - 11:53 UTC
This incident affected: Helpdesk Integrations (Email).