Outdated search results in customer search feature

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted 2 years ago. Apr 18, 2023 - 19:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 2 years ago. Apr 18, 2023 - 19:26 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted 2 years ago. Apr 18, 2023 - 18:40 UTC
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east1-635c).