Scheduled Database Maintenance - AUS
Scheduled Maintenance Report for Gorgias
Completed
The scheduled maintenance has been completed.
Posted Mar 13, 2024 - 08:28 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 13, 2024 - 08:00 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Mar 05, 2024 - 08:54 PST
Update
We will be undergoing scheduled maintenance during this time.
Posted Mar 05, 2024 - 08:47 PST
Scheduled
On Wednesday, March 13th, 2024, between 15:00 and 17:00 UTC time, for up to 45min, customers in our Australia region may experience interruptions or limited availability while we upgrade our databases. This proactive measure is designed to continue improving the reliability, redundancy, and performance across the infrastructure of our services.

Due to the nature of these changes we will be rolling them out across our regions progressively over the month of March.

If you receive an upcoming maintenance banner in the Helpdesk your account is impacted for this wave.

We appreciate your understanding and if you have any other questions please reach out to our Support team via email or on our website.
Posted Mar 05, 2024 - 08:41 PST
This scheduled maintenance affected: Helpdesk (REST API, Web App) and Helpdesk Clusters (aus-southeast1-fcb9).