Automation Rules Not Triggering

Incident Report for Gorgias

Resolved

A fix has been implemented and we are monitoring the results.
Posted Apr 03, 2026 - 16:25 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 03, 2026 - 12:52 UTC

Identified

We are continuing to work on a fix for this issue.
Posted Apr 03, 2026 - 12:46 UTC