The issue was resolved. There should be no delays in received webhook data.
Posted Apr 26, 2020 - 18:00 UTC
Identified
The issue was identified and we released a fix. Now the pending incoming updates are being processed as expected. Should take about 30min to consume the entire queue.
Posted Apr 26, 2020 - 17:18 UTC
Update
We are continuing to investigate this issue.
Posted Apr 26, 2020 - 16:03 UTC
Investigating
We are currently experiencing degraded performance on incoming webhook data from Shopify.
Posted Apr 26, 2020 - 16:00 UTC
This incident affected: Helpdesk Integrations (Gmail, Outlook, Shopify integration).