The issue was resolved. There should be no delays in received webhook data.
Posted Apr 26, 2020 - 11:00 PDT
Identified
The issue was identified and we released a fix. Now the pending incoming updates are being processed as expected. Should take about 30min to consume the entire queue.
Posted Apr 26, 2020 - 10:18 PDT
Update
We are continuing to investigate this issue.
Posted Apr 26, 2020 - 09:03 PDT
Investigating
We are currently experiencing degraded performance on incoming webhook data from Shopify.
Posted Apr 26, 2020 - 09:00 PDT
This incident affected: Helpdesk Integrations (Gmail, Outlook, Shopify integration).