Ticket search results might be outdated

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Feb 26, 2025 - 19:32 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 26, 2025 - 19:18 PST

Investigating

We are currently investigating the issue with our ticket search engine. Ticket search results might be outdated.
Posted Feb 26, 2025 - 17:31 PST
This incident affected: Helpdesk Clusters (us-east4-5f09).