Cloudflare incident affecting helpdesk (US clusters)
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
Jan
28
,
2026
-
13:20
UTC
Identified
We’re monitoring an ongoing Cloudflare incident impacting helpdesk performance on two US-based clusters. Other regions are unaffected at this time.
Posted
Jan
27
,
2026
-
20:48
UTC
This incident affected: Helpdesk Clusters (us-central1-d8ff, us-central1-c433).
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