Delayed Incoming Gmail messages

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted May 08, 2020 - 12:12 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 08, 2020 - 11:04 PDT

Identified

Incoming Gmail messages might arrive with a short delay. (~5min)

Posted May 08, 2020 - 10:22 PDT

This incident affected: Helpdesk Integrations (Gmail).