Instagram Comments Delayed

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Jul 20, 2021 - 16:28 UTC

Identified

We are experiencing a high load of comments incoming from Facebook and Instagram, which could cause some delays into creating tickets in the helpdesk.

Posted Jul 20, 2021 - 15:49 UTC

This incident affected: Helpdesk Integrations (Facebook Posts & Comments, Instagram comments).