Degraded performance

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Nov 04, 2022 - 18:35 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 04, 2022 - 15:25 UTC

Monitoring

We have deployed a fix and we are monitoring the situation.

Posted Nov 04, 2022 - 15:23 UTC

Update

We are continuing to investigate this issue.

Posted Nov 04, 2022 - 15:23 UTC

Investigating

We are experiencing degraded performance on our clusters. We are currently investigating this and will get back with additional details as soon as they are available.

Posted Nov 04, 2022 - 15:18 UTC

This incident affected: Helpdesk Clusters (us-east1-635c, us-east4-65cd, us-east1-2607, aus-southeast1-fcb9, europe-west3-86c1, us-central1-d8ff, us-east4-5f09, europe-west1-c511).