Major database upgrade - Downtime scheduled
Scheduled Maintenance Report for Gorgias
Completed
The scheduled maintenance has been completed.
Posted Nov 14, 2020 - 02:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 14, 2020 - 01:00 PST
Scheduled
To prepare for Black Friday and Cyber Monday, we are increasing the capacity of our platform. More specifically, we are up sizing our main database servers. The maintenance is scheduled to last 1 hour starting on Saturday , the 14th of November 01.00am Pacific time. During the maintenance period, the Helpdesk will be unavailable.
Posted Nov 10, 2020 - 08:30 PST
This scheduled maintenance affected: Helpdesk Clusters (us-east1-main, us-east4-65cd, us-east1-2607) and Helpdesk (REST API, Web App).