We are waiting for Meta to answer, while we monitor the issue.
Posted May 18, 2022 - 19:40 PDT
Investigating
Replying to Instagram Direct Messages doesn't work for multiple accounts. No issue is currently been reported by Meta, we are investigating to understand the causes.
Posted May 18, 2022 - 19:15 PDT
This incident affected: Helpdesk Integrations (Instagram Direct Messages).