Partial outage on Facebook

Incident Report for Gorgias

Resolved

Issues with Messenger have been fixed by the Facebook team, they are still investigating an issue of missing comments done through the comments social plugin. More info on their status page: https://developers.facebook.com/status/issues/2671217999820728
Posted Jun 16, 2020 - 02:27 UTC

Update

More info regarding issue with Messenger here: https://developers.facebook.com/status/issues/2510474695911231/
Posted Jun 15, 2020 - 22:13 UTC

Investigating

Facebook team is currently investigating an issue of missing comments done through the comments social plugin. Delayed incoming Facebook Messenger messages.

More info on Facebook status page: https://developers.facebook.com/status/issues/2671217999820728/
Posted Jun 15, 2020 - 21:24 UTC
This incident affected: Helpdesk Integrations (Facebook Posts & Comments, Facebook Messenger).