Listing users result in an error sometimes

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Mar 08, 2022 - 21:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 08, 2022 - 03:36 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 07, 2022 - 23:35 UTC

This incident affected: Helpdesk (REST API, Web App) and Helpdesk Clusters (us-east1-635c, us-east4-65cd, us-east1-2607, aus-southeast1-fcb9, europe-west3-86c1, us-central1-d8ff).