Live updates (view counts and incoming message updates) are delayed
Incident Report for Gorgias
Live updates should be back to normal.
Posted Nov 29, 2019 - 11:33 PST
View counts and other live updates are now functioning. Please refresh your page if it's not working for you. We're continuing to monitor the situation.
Posted Nov 29, 2019 - 11:01 PST
We're currently experiencing high latency issues with the view counts, sending messages are loading slowly, and incoming messages are not automatically updated.
Posted Nov 29, 2019 - 09:58 PST
This incident affected: Helpdesk (REST API).