Custom Domain creation is not possible

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Nov 17, 2022 - 11:23 UTC

Identified

Due to an outage of one of our providers, it's impossible to create a custom domain for help centers.
The issue has been identified and should be resolved very soon.
This does not impact existing custom domains
Posted Nov 17, 2022 - 10:52 UTC
This incident affected: Help Center (Custom Domains).