Impossible to access ticket data

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Aug 14, 2025 - 11:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 14, 2025 - 10:06 UTC

Identified

The issue has been identified and we're working on fixing it.
Posted Aug 14, 2025 - 09:51 UTC
This incident affected: Helpdesk (REST API).