Realtime updates lagging on us-cental-d8ff cluster

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted Jul 17, 2026 - 18:51 UTC

A fix has been implemented and we are monitoring the results.

Posted Jul 17, 2026 - 18:45 UTC

We are continuing to work on a fix for this issue.

Posted Jul 17, 2026 - 18:37 UTC

We are currently investigating this issue. There might be lag on realtime updates on us-central1-df88

Posted Jul 17, 2026 - 18:10 UTC

This incident affected: Helpdesk Clusters (us-central1-d8ff).