Messages of email integrations are delayed
Incident Report for Gorgias
Resolved
This incident has been resolved.
Posted Aug 07, 2020 - 06:35 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 06, 2020 - 20:04 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 06, 2020 - 17:08 PDT
Investigating
Messages of email integrations are delayed because of an outage on Mailgun, they are investigating. You can find more information here: https://status.mailgun.com/incidents/qv74gxp2ndsp
Posted Aug 06, 2020 - 16:28 PDT
This incident affected: Helpdesk Integrations (Mailgun inbound email, Mailgun outbound email).