Shopify no longer sending webhooks
Incident Report for Gorgias
This incident has been resolved.
Posted Jun 08, 2022 - 12:21 PDT
A fix has been implemented and we are monitoring the results.
Posted Jun 08, 2022 - 11:44 PDT
The issue has been identified by Shopify and the traffic is getting back to normal.
Posted Jun 08, 2022 - 11:32 PDT
Shopify is currently experiencing an outage. We no longer receive updates.
Posted Jun 08, 2022 - 10:33 PDT
This incident affected: Helpdesk Clusters (us-east1-635c, us-east4-65cd, us-east1-2607, aus-southeast1-fcb9, europe-west3-86c1, us-central1-d8ff, us-east4-5f09, europe-west1-c511) and Helpdesk Integrations (Shopify integration).