Shopify no longer sending webhooks
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
Jun
08
,
2022
-
12:21
PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted
Jun
08
,
2022
-
11:44
PDT
Identified
The issue has been identified by Shopify and the traffic is getting back to normal.
Posted
Jun
08
,
2022
-
11:32
PDT
Investigating
Shopify is currently experiencing an outage. We no longer receive updates.
Posted
Jun
08
,
2022
-
10:33
PDT
This incident affected: Helpdesk Clusters (us-east1-635c, us-east4-65cd, us-east1-2607, aus-southeast1-fcb9, europe-west3-86c1, us-central1-d8ff, us-east4-5f09, europe-west1-c511) and Helpdesk Integrations (Shopify integration).
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Shopify no longer sending webhooks
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