Delayed results on ticket search and view search
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
May
19
,
2023
-
09:16
PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted
May
19
,
2023
-
08:12
PDT
Update
The view search is back to normal. Only ticket search has outdated results.
Posted
May
19
,
2023
-
07:59
PDT
Identified
The issue has been identified and a fix is being implemented.
Posted
May
19
,
2023
-
07:51
PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east4-65cd).
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