Customer search may not return fresh results
Incident Report for
Gorgias
Resolved
The incident has been resolved. customer-search data is now fresh
Posted
Mar
12
,
2023
-
19:09
UTC
Update
We are continuing to monitor for any further issues.
Posted
Mar
12
,
2023
-
19:09
UTC
Monitoring
Data should be fresh by now, we are closely monitoring.
Posted
Mar
12
,
2023
-
18:52
UTC
Update
We are continuing to work on a fix for this issue.
Posted
Mar
12
,
2023
-
18:50
UTC
Identified
The issue has been identified, we are working on a fix
Posted
Mar
12
,
2023
-
18:49
UTC
Update
We are continuing to investigate this issue.
Posted
Mar
12
,
2023
-
18:49
UTC
Investigating
We are currently investigating the issue.
Posted
Mar
12
,
2023
-
18:31
UTC
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east4-5f09).
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