Partially degraded performance on the helpdesk
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
May
05
,
2020
-
16:53
PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted
May
05
,
2020
-
16:46
PDT
Identified
The issue has been identified and a fix is being implemented.
Posted
May
05
,
2020
-
16:28
PDT
Investigating
We're experiencing a partially degraded performance in one of our clusters affecting some of our customers. We're investigating.
Posted
May
05
,
2020
-
16:09
PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps).
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Partially degraded performance on the helpdesk
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