Degraded API services performance related to ML
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
Mar
29
,
2025
-
03:36
PDT
Monitoring
The following features have degraded performances on Machine Learning related features:
- AI agent
- Auto QA
- Ticket fields
Posted
Mar
28
,
2025
-
10:14
PDT
This incident affected: Automate (AI Agent).
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