Delayed ticket search results

Incident Report for Gorgias

Resolved

This incident has been resolved.

Posted May 06, 2026 - 07:22 UTC

A fix has been implemented and we are monitoring the results.

Posted May 06, 2026 - 07:00 UTC

We are currently investigating this issue causing delayed ticket search results.

Posted May 06, 2026 - 06:34 UTC

This incident affected: Helpdesk (Web App) and Helpdesk Clusters (europe-west4-e7f4).