Data displayed in the helpdesk might be outdated
Incident Report for Gorgias
This incident has been resolved.
Posted Apr 27, 2020 - 21:07 PDT
The issue has been identified and a fix is being implemented.
Posted Apr 27, 2020 - 15:43 PDT
We noticed that users who recently created a Gorgias helpdesk account (after 2020-04-27 16:10:00 UTC) cannot log into their accounts. We are investigating this issue.
Posted Apr 27, 2020 - 13:47 PDT
This incident affected: Helpdesk (REST API, Web App, Mobile Apps).