Increased latency and error rate in us-central1-d8ff

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Apr 09, 2022 - 19:44 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 09, 2022 - 18:57 UTC

Update

We are continuing to investigate this issue.
Posted Apr 09, 2022 - 18:23 UTC

Investigating

We are currently investigating this issue.
Posted Apr 09, 2022 - 18:22 UTC
This incident affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-central1-d8ff).