Aircall V2 not creating tickets

Incident Report for Gorgias

Identified

We have identified an issue in the Aircall V2 integration which is managed by Aircall itself.

Please follow the status updates from Aircall for more info: https://status.aircall.com/incidents/8v8s2hp1pj66

Posted Oct 07, 2026 - 08:57 UTC

This incident affects: Helpdesk Integrations (Aircall Aircall Apps).