Helpdesk unavailable

Incident Report for Gorgias

Resolved

The messaging component has recovered. Helpdesk was unavailable for 5 min during which messages got delayed.

Posted Nov 19, 2019 - 01:44 PST

Identified

We are investigating an incident with one of our messaging component. Helpdesk wont load but messages will be delievered and recovered.

Posted Nov 19, 2019 - 01:38 PST

This incident affected: Helpdesk (REST API).