Issues receiving emails on some forwarding integrations

Incident Report for Gorgias

Resolved

Everything is back to normal now.

Posted May 30, 2022 - 13:08 PDT

Monitoring

A fix has been deployed and we are monitoring the results.

Posted May 30, 2022 - 01:42 PDT

Investigating

We are opening a bug report on Mailgun (our email service provider)

Posted May 28, 2022 - 13:51 PDT

This incident affected: Helpdesk Integrations (Mailgun inbound email).