Issues receiving emails on some forwarding integrations

Incident Report for Gorgias

Resolved

Everything is back to normal now.
Posted May 30, 2022 - 20:08 UTC

Monitoring

A fix has been deployed and we are monitoring the results.
Posted May 30, 2022 - 08:42 UTC

Investigating

We are opening a bug report on Mailgun (our email service provider)
Posted May 28, 2022 - 20:51 UTC
This incident affected: Helpdesk Integrations (Mailgun inbound email).