Live update in helpdesk is not working
Incident Report for Gorgias
Resolved
This incident has been resolved.
Posted Aug 02, 2024 - 03:02 PDT
Identified
We identified the source of the issue as an unplanned upgrade from one of our providers. We're actively working on upgrading all other regions proactively to minimize future disruption.
Posted Aug 02, 2024 - 00:51 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 01, 2024 - 23:26 PDT
Update
Live update in helpdesk is not working
Posted Aug 01, 2024 - 23:04 PDT
Investigating
We are currently investigating this issue.
Posted Aug 01, 2024 - 23:00 PDT