Chat widget is not displaying on customer's websites

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted Jun 08, 2021 - 12:01 UTC

Monitoring

A fix has been implemented by Fastly and we are monitoring the results.
Posted Jun 08, 2021 - 11:35 UTC

Identified

Due to a global Fastly outage, the chat widget is currently not displayed on any customer's websites. We will keep you updated as soon as the service is back online.
Posted Jun 08, 2021 - 10:07 UTC
This incident affected: Helpdesk Integrations (Live Chat).