Partial outage on Instagram ads comments
Incident Report for Gorgias
This incident has been resolved.
Posted May 09, 2022 - 12:12 PDT
The issue has been identified and a fix is being implemented.
Posted May 09, 2022 - 08:11 PDT
Some of Instagram ads comments are missing to pull to Gorgias due a Facebook API limitation.
Posted May 09, 2022 - 07:39 PDT
This incident affected: Helpdesk Clusters (us-east1-2607) and Helpdesk Integrations (Instagram comments).