Scheduled Infrastructure Maintenance - North America

Scheduled Maintenance Report for Gorgias

Completed

The scheduled maintenance has been completed.
Posted Apr 27, 2026 - 07:58 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 27, 2026 - 07:00 UTC

Scheduled

On Monday, April 27th starting at 07:00 UTC time, for up to 60 minutes, some
customers in our North America region may experience interruptions or limited
availability while we perform maintenance on our infrastructure. This proactive
measure is designed to continue improving the reliability, redundancy, and
performance across our service infrastructure.
Posted Apr 20, 2026 - 12:42 UTC
This scheduled maintenance affected: Helpdesk (REST API, Web App, Mobile Apps) and Helpdesk Clusters (us-east4-5f09).