Auto QA scores not available.

Incident Report for Gorgias

Resolved

The fix has been applied. All Auto QA scores are processed without any issues. We are still monitoring service.

Posted Mar 13, 2025 - 19:30 PDT

We have identified the issue. We are currently working on restoring processing Auto QA scores.

Posted Mar 13, 2025 - 18:21 PDT

We are currently investigating this issue.

Posted Mar 13, 2025 - 17:35 PDT

This incident affected: Helpdesk (Web App).