Increase in latency and error rate
Incident Report for Gorgias
Resolved
This incident has been resolved.
Posted May 02, 2022 - 13:09 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 02, 2022 - 11:41 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 02, 2022 - 11:15 PDT
Investigating
We are currently investigating an issue regarding an increase in latency and error rate.
Posted May 02, 2022 - 10:25 PDT
This incident affected: Helpdesk Clusters (us-central1-d8ff).