Increase in latency and error rate

Incident Report for Gorgias

Resolved

This incident has been resolved.
Posted May 02, 2022 - 20:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 02, 2022 - 18:41 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 02, 2022 - 18:15 UTC

Investigating

We are currently investigating an issue regarding an increase in latency and error rate.
Posted May 02, 2022 - 17:25 UTC
This incident affected: Helpdesk Clusters (us-central1-d8ff).