Live ticket updates
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
Jan
26
,
2023
-
03:57
PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted
Jan
26
,
2023
-
03:32
PST
Identified
The issue has been identified and a fix is being implemented.
Posted
Jan
26
,
2023
-
02:30
PST
Update
We are continuing to investigate this issue.
Posted
Jan
26
,
2023
-
02:26
PST
Investigating
Some users experience problems regarding live ticket updates. We're currently investigating this issue.
Posted
Jan
26
,
2023
-
02:23
PST
This incident affected: Helpdesk Clusters (us-east1-635c, us-east4-65cd, us-east1-2607, aus-southeast1-fcb9, europe-west3-86c1, us-central1-d8ff, us-east4-5f09, europe-west1-c511) and Helpdesk (Web App).
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