Live ticket updates
Incident Report for Gorgias
This incident has been resolved.
Posted Jan 26, 2023 - 03:57 PST
A fix has been implemented and we are monitoring the results.
Posted Jan 26, 2023 - 03:32 PST
The issue has been identified and a fix is being implemented.
Posted Jan 26, 2023 - 02:30 PST
We are continuing to investigate this issue.
Posted Jan 26, 2023 - 02:26 PST
Some users experience problems regarding live ticket updates. We're currently investigating this issue.
Posted Jan 26, 2023 - 02:23 PST
This incident affected: Helpdesk Clusters (us-east1-635c, us-east4-65cd, us-east1-2607, aus-southeast1-fcb9, europe-west3-86c1, us-central1-d8ff, us-east4-5f09, europe-west1-c511) and Helpdesk (Web App).