Instagram Direct Messages receiving slowed down
Incident Report for Gorgias
This incident has been resolved.
Posted Oct 17, 2022 - 07:47 PDT
We have identified the culprit and we are working on a solution for it.
Posted Oct 17, 2022 - 04:44 PDT
We are currently investigating an issue where Instagram DMs receiving is potentially slowed down for a subset of our customers.
Posted Oct 17, 2022 - 03:45 PDT
This incident affected: Helpdesk Integrations (Instagram Direct Messages).